Privacy Policy

With the following information we would like to demonstrate to you,

  • - how we regard data protection,
  • - how we go about protecting personal data,
  • - how we utilize your data if you make them available to us in conjunction with the services we offer (e.g. newsletters, sweepstakes, orders)
  • - that you may rescind your consent to the storing and use of your personal data at any time.

Our attitude to data protection

We take the protection of personal data very seriously and are committed to respecting the privacy of all persons using our site. We guarantee that our handling of the personal data of our site's users is in accordance with German data protection (Bundesdatenschutzgesetz BDSG) and telecommunications data protection laws (Teledienstedatenschutzgesetz TDDSG).

What are personal data and why do we use them?

Personal data include, for example, name, street address, e-mail address, phone number, age, gender, areas of interest, contents of shopping cart, methods of payment.

We retrieve, store and use for specific purposes - with your consent - only data we need to enable us to register you, for example, as a customer, newsletter subscriber or participant in one of our sweepstakes, to process an order or to send you information tailored to your individual interests.

Do we ever make your personal data available to third parties?

In principle we utilize your personal data only internally, within our own company. However, for the processing of some of our online services we also avail ourselves of other firms within the Universal group and affiliated partner organizations. We guarantee that we have obliged these companies to use your personal data solely according to our instructions and for the specific purpose we have determined. The possibility of further access to or use of the data by these firms is excluded. Besides that your personal data will only be passed on to third parties after having obtained your express consent.


Cookies are small files that can be stored on the visitor's computer during visits to our website. They facilitate the use of our site and help us in recognizing you on your next visit. Cookies can thus serve to establish user profiles. They help us to attune the contents of our site even better to the needs of visitors. Our organization's cookies contain no information about you, only an identification number that has no significance outside of our online offerings.

Moreover, cookies pose no threat of harm to the visitor's system. If you prefer not to take advantage of cookies, you can disable (or reactivate) them by a simple procedure in your web browser.

No liability for links to websites of other online services

Please note that online services of other providers that are accessible through our websites and collect data in conjunction with newsletter subscriptions, sweepstakes, fan articles, product offers etc. are individually responsible for adhering to the legal requirements pertaining to data protection and, as a rule, have their own data protection guidelines. We assume no responsibility or liability in these cases.

Your right to alter and delete stored personal data

You have the option at any time of rescinding your consent to the processing and use of your personal data or to alter your data. If you so desire, please write to us at the e-mail contact address given on the website (Impressum).

Our right to alter this data protection declaration

We reserve the right to alter this data protection declaration at any time in accordance with the currently applicable data protection regulations.


Aug 18 2017 Concert: Warsaw, National Philharmonic, Warsaw, Poland
Aug 29 2017 Concert: Chongqing, Chongqing Grand Theatre, Chongqing, China
Aug 31 2017 Concert: Guangzhou, XingHai Concert Hall, Guangzhou, China

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